Privacy Policy
We believe privacy should be simple, plain-spoken, and transparent. This policy outlines how Canaan Designs handles your information across our website and our mobile applications.
Last Updated: October 19, 2026
1. Overview & Commitment
Canaan Designs ("we", "us", or "our") operates the website canaandesigns.com and develops mobile applications for iOS and other platforms. We collect only what is strictly necessary to communicate with you about your projects or provide functional community services. We do not sell your personal data.
2. What We Collect
The information we collect depends on how you interact with our services:
A. When You Use Our Website
- Project Inquiries: When you complete our contact form, we collect your name, email address, message, and any optional budget or referral details you share.
- Website Analytics: We use privacy-friendly analytics (such as Plausible Analytics) to measure aggregate website visits. We do not track you across other websites, do not profile you, and do not use non-essential advertising cookies.
B. When You Use Our Community Mobile Application
The exact data collected by the Warner Robins community mobile application will be finalized upon release. Anticipated categories include:
- Account Credentials (Optional): If you create a profile, we store your email address and authentication tokens.
- Location Data:
TODO: confirm if approximate or precise location is used for local Warner Robins venue proximity. Location data, if used, is requested strictly with explicit device permission and is never sold to third-party brokers. - App Diagnostics & Crash Reports: Anonymous crash traces to ensure app reliability and fix bugs across iOS versions.
3. Why We Collect Your Information
We use your information exclusively for legitimate purposes:
- To respond to your design and architectural inquiries within our 1 business day commitment.
- To plan and execute authorized design deliverables (websites, floor plans, brand kits).
- To operate and maintain our community applications, ensuring content is relevant and accessible.
- To protect our platforms from spam, abuse, or unauthorized access.
4. Data Retention: How Long We Keep It
We retain information only as long as required to fulfill the purposes for which it was gathered:
- Project Inquiries: Inquiry form submissions are retained for up to two years to maintain correspondence history for active clients, after which they are securely archived or deleted.
- App Accounts: If you register an account in our mobile application, your data is retained while your account remains active.
- Analytics Records: Aggregate, anonymized traffic data is kept for statistical comparison without personal identifiers.
5. How to Request Deletion of Your Data
You have the right to request a copy of the data we hold about you or to demand immediate, permanent deletion.
To Request Deletion:
- Send an email to our dedicated privacy contact listed below.
- Include the email address associated with your inquiry or application account.
- Specify "Data Deletion Request" in the subject line.
We process and confirm all verified deletion requests within 30 days, purging all records across our databases and communication logs.
6. Third-Party Services & Hosting
Our static website is hosted with enterprise-grade edge hosting (Netlify / Cloudflare Pages). We do not share your information with advertisers, data brokers, or marketing syndicates.
7. Contact Information
If you have questions regarding this Privacy Policy, your personal data, or our mobile application data governance, please contact our team:
Canaan Designs Studio
Location: Warner Robins, Georgia
Privacy Email: info@canaandesigns.com
General Studio Inquiries: canaan designs contact page